Shipping
Where do you ship?
We ship across Canada, United States, Australia, New Zealand and Europe from Montreal, Canada, where we hand-craft each and every leather dog collar and leash.
What courier do you use?
We use Canada Post and USPS for Standard shipping, and DHL for Express shipping to get our products to you as quick as we can.
If you are placing an international order
- all import duties, taxes, and brokerage fees are not included in the shipping charges. We are not responsible for any customs and/or duties charges you may incur from your local government. It is your responsibility to check with your country's customs office to determine if there will be any additional charges.
- Sometimes shipping delays happen at the border that are out of our control, so we can't guarantee our delivery dates.
How much is shipping and how long will it take to arrive?
We offer 2 shipping options, Standard and Express. Since each item is made to order by our expert craftsman, please allow up to 3 business days for your order to be shipped from our workshop in Montreal, Canada. Once your order is shipped, you will receive an email confirmation (with a tracking number if you selected Express shipping) and can expect your order to arrive shortly after based on the estimated delivery times below.
Standard Shipping
| United States | Canada | International | |
|---|---|---|---|
| Cost | $8.95 | $8.95 | $8.95 |
| Transit Time | 5-10 Business Days | 2-6 Business Days | 6-15 Business Days |
| Includes Tracking? | No | Yes | No |
Express Shipping
| United States | Canada | International | |
|---|---|---|---|
| Cost | $19.95 | NA | $32.95 - $51.95 |
| Transit Time | 2-3 Business Days | 3-4 Business Days | |
| Includes Tracking? | Yes | Yes |